Addenbrooke's Charitable Trust

Working at ACT

Direct Marketing Lead

As the Direct Marketing Lead you will be responsible for delivering a programme of direct response and supporter retention marketing, designed to inspire grateful patients and their loved ones to support Addenbrooke’s Hospital. 

With over 750,000 people passing through the hospital each year, but only around 1% currently becoming supporters, the opportunity is significant. You’ll play a key role in growing the number of grateful patients who become supporters, and helping us to maximise their lifetime values and retention. 

You will work with colleagues in the Donor Care and Communications teams to help create a truly great supporter experience through carefully designed, segmented and tested direct marketing activities. 

You’ll also work with the Head of Donor Care and the Data & Insight Lead to identify and analyse the information and trends needed to continually drive improvement and growth in our marketing activities, and you’ll also work closely with our Communications Team to ensure that our marketing communications compliment and strengthen our brand, and that where appropriate our communications have acquisition marketing and supporter retention in mind.

If you are interested in the above position, please email your completed application form to Julie Curtis at or call 01223 274878 for more information.

Closing date - 26 October

Shortlisting - 31 October

Interviews - w/c 5 November



Volunteering at ACT

Would you like to join an exciting charity supporting your local hospitals, Addenbrooke's and the Rosie? Can you offer at least one day a week/fortnight? Do you have knowledge and skills to share or are you keen to learn new skills? If the answer is yes, we would love to hear from you.

What we can offer you:

  • The opportunity to support your local hospital by working with our fundraising/administrative teams
  • An exciting and fast-paced working environment with our friendly and engaged staff
  • An opportunity to share your skills
  • An opportunity to learn new skills and gain invaluable experience should you wish to return to paid employment, or want to use your free time in a meaningful and rewarding way.

We have the following volunteer ambassador roles available with days/hours to suit. Our office is open Monday-Friday between 9.00-5.00pm. Contact us today to find out more or for an application form. Email or call 01223 349069.


Click here to download the Addenbrooke's Ambassador role description

Click here to download our volunteer application form.